Help center

All the resources to help you use Nowistay.

Welcome Guide

How to create your first property?

How to create your first digital welcome book?

How to create the welcome guide with AI?

How to translate the welcome book?

How to add a video to the welcome guide?

[Booking.com] Solve the Guide links not clickable in messages.

AI Co-host

What is the nowistay AI assistant or co-host?

How to setup my AI co-host?

How to connect the AI Co-host to my Airbnb listing?

How to connect the AI Co-host to my Booking.com listing?

How to migrate from a direct integration to the Nowistay PMS integration

How to connect my AI Co-host to Beds24?

How to connect your VRBO listing

How to connect the AI co-host to Smoobu?

How to connect my AI co-host to Lodgify?

How to use WhatsApp automatic AI messaging with your guests

AI Co-host (assistant) features

The AI co-host’s full knowledge base

The private knowledge base of the AI co-host

How to activate the co-host notifications?

How the AI co-host can sell your additional services?

How the co-host interacts with your guests?

Track guest issues, requests, and time changes with AI Inquiries

Known limitations of the AI co-host

Calendar & Bookings

What changes when you connect Nowistay as your channel manager (PMS)

How to sync my calendar and bookings

How to re-import all my bookings ?

How to manage your availability and prices from the calendar?

How to add manual bookings and request payment

How to set up direct booking on your website

Airbnb availability settings in the channel settings

How to export all bookings as a CSV file

Team Management & Automations

Automate your short-term rental team's tasks

How to enable guest identity verification

How to share the mission dashboard and calendar with your team

How to set the check-in and check-out times of your properties

How to add your team members (cleaning, maintenance, etc.)

Enable automation for short-term rental tasks

Managing Team Tasks ("Missions")

How to create checklists for your teams (cleaning, etc.)

How to automate Airbnb early check-in and late check-out guest requests

How to set up automated guest messages

3rd party integrations

How to connect PriceLabs for dynamic pricing

How to Connect a Nuki Smart Lock

How to Connect a TTLock Smart Lock

How to Connect an igloohome Smart Lock

How to Connect a Tedee Smart Lock

How to connect ChatGPT, Claude, or Gemini to Nowistay (MCP)

What you can do with the Nowistay chatGPT and Claude integration (MCP) — practical examples

Channel Manager (PMS) to Nowistay Migration

How to migrate from your PMS (channel manager) to Nowistay

How to switch from Beds24 to Nowistay

Other

Frequently Asked Questions (FAQ)

Security and privacy

How to download invoices and manage your subscriptions

How to edit your property settings