Help center

All the resources to help you use Nowistay.

Welcome Guide

How to create your first property?

How to create your first digital welcome book?

How to create the welcome guide with AI?

How to translate the welcome book?

How to add a video to the welcome guide?

[Booking.com] Solve the Guide or deposit links not clickable in messages.

AI Assistant

The Nowistay AI Assistant: overview and features

The Nowistay AI Assistant: what it does and its limits

How to set up my AI Assistant?

How the AI Assistant interacts with your guests?

How to connect the Airbnb AI co-host to your listing

How to connect the Booking.com AI co-host to your listing

How to connect your VRBO listing

How to connect Beds24 to the Nowistay AI co-host

How to connect the AI co-host to Smoobu?

How to connect my AI co-host to Lodgify?

How to migrate from a direct integration to the Nowistay PMS integration

The AI Assistant’s full knowledge base

The private knowledge base of the AI Assistant

How to activate the AI Assistant notifications?

Track guest issues, requests, and time changes with AI Inquiries

How the AI co-host can sell your additional services?

How to use WhatsApp automatic AI messaging with your guests

AI Voice assistant: let your guests call your AI co-host

Why guests see an AI transparency note in conversations

How to audit your Airbnb listing with AI

How to analyze your Airbnb reviews with AI

How to dispute a bad Airbnb review and request its removal

Score & Reviews: track your guest reviews and reply to them

Calendar & Bookings

What changes when you connect Nowistay as your channel manager (PMS)

Managing your guests (customer database / CRM)

How to sync your Airbnb, Booking.com and Expedia calendars

How to manage your availability and prices from the calendar?

How to manage your rental prices

How to re-import all my bookings ?

How to set up security deposits?

How to sell paid extras (upsells) with the AI assistant?

How to add manual bookings and request payment

How to add a direct booking widget to your website

Import bookings from a CSV file

Why does Booking.com differ from Nowistay on prices, minimum stays or blocked dates?

Generate guest and owner invoices

Airbnb availability settings in the channel settings

How to export all bookings as a CSV file

Manage your Airbnb discounts from the channel settings

How to allow last minute bookings

Team Management & Automations

Automatically review your Airbnb guests

How to add your team members (cleaning, maintenance, etc.)

How to enable guest identity verification

How to set the check-in and check-out times of your properties

Configure team member settings: availability and language

How to share the mission dashboard and calendar with your team

Automate your short-term rental team's tasks

Enable automation for short-term rental tasks

Managing Team Tasks ("Missions")

How to create checklists for your teams (cleaning, etc.)

How to automate Airbnb check-in and check-out requests (early check-in, late check-out)

How to set up automated guest (& team) messages

3rd party integrations

Using the Nowistay public REST API

Public API: receive real-time booking webhooks

How to connect PriceLabs for dynamic pricing

How to connect your Nuki smart lock to Nowistay

How to Connect a TTLock Smart Lock

How to Connect an igloohome Smart Lock

How to Connect a Tedee Smart Lock

How to Connect a Yale Smart Lock

How to Connect a Schlage Smart Lock

How to Connect an August Smart Lock

How to Connect a KeyNest Key Locker

How to connect Tally forms to your bookings and automatic messages

How to connect ChatGPT, Claude, or Gemini to Nowistay (MCP)

What you can do with the Nowistay chatGPT and Claude integration (MCP) — practical examples

Channel Manager (PMS) to Nowistay Migration

How to migrate from your PMS (channel manager) to Nowistay

How to switch from Beds24 to Nowistay

Other

How to export your data from Nowistay

How to enable two-factor authentication (2FA)

Nowistay Mobile App: How to Install It on iPhone & Android

Affiliate program: earn revenue by recommending Nowistay

Manage notifications: push, WhatsApp and email

Frequently Asked Questions (FAQ)

How to download invoices and manage your subscriptions

How to edit your property settings

How to delete a property