The nowistay's AI Assistant is designed to simplify communication with your guests. However, to ensure optimal use, please note the following current limitations:
As of now, the AI co-host is directly compatible with properties listed on Airbnb.
For other platforms (Booking.com, Abritel, Vrbo, etc.): A connection via the Beds24 channel manager, Smoobu channel manager or Lodgify channel manager is required to enable message automation.
We will keep you informed as soon as integrations with other PMS/channel manager solutions become available.
The AI co-host responds to guest messages at any time.
With the Beds24 connection, the AI co-host even responds to guest requests at the time of booking. However, it does not negotiate or check availability. It only answers questions about the property and its location.
[Exception for live connection with Airbnb] The AI assistant only responds to guests whose booking has been confirmed on Airbnb (i.e., once the guest has paid part or all of the booking). Therefore, inquiries or pre-booking messages are not handled by the co-host.
Each AI Assistant is linked to one property. To use the assistant for another rental, you must:
The AI Assistant automatically detects the guest’s language and replies in the same language, provided it is one of the 90 to 100 supported languages 😊