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The nowistay's AI Assistant is designed to simplify communication with your guests. However, to ensure optimal use, please note the following current limitations:
As of now, the AI co-host is directly compatible with properties available for rent on Airbnb and Booking.
We will keep you infmred as soon as other OTA platforms become available (Vrbo, Agoda, Expedia, etc.). We'll add many more in the future.
If you choose the Nowistay PMS synchronisation (Nowistay becomes your channel manager), the AI co-host responds to messages from travelers at any time, both for booking request (inquiries) on Airbnb and once reservations have been confirmed.
The AI cohost will answer all messages natively without having to do set anything else.
However, depening on the synchronisation method you chose it can be limited to only messages sent after the booking is confirmed. For instance with the direct OTA connection, the AI cohost will answer pre-booking messages only when given full permsission on Airbnb but the very first message is excluded (the subsquent ones will be reponded).
When connected to a compatible PMS (Beds24, Lodgify, or Smoobu), it depends on the 3rd party software. Some require to enable a setting to activate answers to inquiries (e.g Beds24 you need to enable the inquiries).
In any case the recommanded Nowistay as the channel manager. You'll get the most of our features.
The AI cohost does not negotiate prices but it can handle most questions and availabilities (see article).
Each AI Assistant is linked to one property. To use the assistant for another rental, you must:
The AI Assistant automatically detects the guest’s language and replies in the same language, provided it is one of the 90 to 100 supported languages 😊
