Reviews & guest happiness

Protect your rating, one stay at a time

The AI reads every conversation and tells you which guest is unhappy, and why, while they are still in your home. Happy guests get your review request, unhappy ones get your attention.

No credit card required · cancel anytime

Protect your rating, one stay at a time
Sound familiar?

Bad reviews rarely come out of nowhere

The quiet complaint

They mentioned the noise twice, politely. You find out in the review.

The wrong review request

An automatic "leave us 5 stars" goes to the guest who complained about the shower yesterday.

No idea what to fix

Dozens of reviews, a listing that hasn't changed in years, and no time to analyse either.

How Nowistay handles it

Catch problems while you can still fix them

Guest mood on every stay

The AI rereads each conversation and marks the stay Happy or Unhappy, with one sentence explaining why. Unhappy guests stand out in your messages, bookings and calendar.

  • A clear reason, not just a score
  • Updated with every guest message
  • You can correct it at any time
How it works →
Guest mood on every stay

Messages that match the mood

Add a guest mood condition to any automated message: your review request goes to happy guests only, and unhappy guests can get a personal note instead.

  • No more 5-star requests to upset guests
  • Checked at the moment the message goes out
How it works →
Messages that match the mood

Your Airbnb guests, reviewed automatically

Five days after check-out, Nowistay posts a 5-star review of your Airbnb guests with the message you wrote. Guests you already reviewed yourself are skipped.

  • Turned on property by property
  • Your own message on every review
How it works →
Your Airbnb guests, reviewed automatically

Your reviews in one place

See the review score and the latest reviews of each property, and reply to guests without opening every platform.

  • Score per property
  • Reply from Nowistay
How it works →
Your reviews in one place

AI audits of your listing and reviews

Audit your Airbnb listing the way a demanding guest would read it, find what guests praise and criticise across your reviews, and prepare a removal request when a review breaks Airbnb's rules.

  • Prioritised fixes, new titles and a rewritten description
  • A visual check of up to 12 photos
  • Nothing changes on Airbnb without you
How it works →
AI audits of your listing and reviews
Also included

And a few more things

Fast answers

Guests answered in about a minute, day and night.

Requests followed up

Problems tracked until they are fixed.

Morning brief

What needs your attention today, in one summary.

FAQ

Questions hosts ask

How does Nowistay know a guest is unhappy?+
Each time the guest writes, the AI rereads the whole conversation and checks whether something in the stay gives them a reason to take a star off, like cleanliness, noise or something broken. It shows the result with a one-sentence reason, and you can override it.
When are Airbnb guest reviews posted?+
Five days after check-out, with the message you set for the property. If you already reviewed the guest yourself, your review is kept.
Can I reply to reviews from Nowistay?+
Yes. Each property shows its review score and latest reviews, and you can reply to guests from there.
Does the listing audit change my Airbnb listing?+
No. You get a report with prioritised improvements and ready-to-copy text. You choose what to apply on Airbnb yourself.
Keep exploring

Other features

Let the AI co-host take the next shift

Connect your first property in minutes and see it handle real guests, on your own listings.

No credit card required · cancel anytime

Ready to set up and want a hand? Book a setup session →