Check-in & welcome guide

Smooth arrivals, no key handover

Guests get their own door code and a welcome guide with everything they need, in their language. You don't have to be there, and the questions dry up.

No credit card required · cancel anytime

Smooth arrivals, no key handover
Sound familiar?

Arrivals shouldn't depend on you

The late arrival

The flight is delayed, the guest lands at 11pm, and you're waiting by the door.

The same questions every stay

Wifi password, parking, bin day. It's written somewhere, but nobody finds it.

Who is really staying?

You hand your home to people you've never met, with nothing to confirm who they are.

How Nowistay handles it

Check-in that runs itself

A welcome guide written for you

Nowistay builds your digital welcome guide from your Airbnb listing or the documents you already have. Guests open it from a link or a QR code, in their language, with no app to install.

  • Translated by AI into your guests' languages
  • Videos, house rules and local tips
  • PDF export for printing
  • Guests can ask the AI questions from the guide
How it works →
A welcome guide written for you

One door code per stay

Connect your smart lock and every booking gets its own code, valid only for the stay and sent to the guest in time. If the dates change, the code follows.

  • Nuki, igloohome, TTLock, Tedee and Homeit included
  • Yale, Schlage, August and KeyNest as a paid option
  • Up to two doors per property
How it works →
One door code per stay

Know who is coming

Send guests a link to verify their identity before arrival, with Stripe Identity. The result shows on the booking, and your check-in instructions can wait until it's done.

  • Optional, billed per completed check
  • Link sent automatically in your messages
How it works →
Know who is coming

Deposits without the awkward talk

A deposit link goes to the guest before arrival. Save their card and charge only if something is damaged, or take the deposit upfront and refund it after check-out.

  • Two collection methods
  • Adjust or refund in a few clicks
How it works →
Deposits without the awkward talk
Also included

And a few more things

Door-open link

Guests open compatible locks from a link on their phone.

AI and voice in the guide

Guests chat or talk with your AI co-host from the guide.

Extras shop

Sell early check-in, late checkout or local services in the guide.

Guest forms

Collect arrival details with a Tally form linked to the booking.

FAQ

Questions hosts ask

Do guests need to download an app?+
No. The welcome guide opens in any browser from a link or a QR code, and door codes are sent with the guest's messages.
Which smart locks work with Nowistay?+
Nuki, igloohome, TTLock, Tedee and Homeit are included. Yale, Schlage and August locks and KeyNest key lockers are available as a paid option per device.
Can the AI write my welcome guide?+
Yes. It drafts the guide from your Airbnb listing or from documents you upload (PDF, Word, PowerPoint). You then edit anything you like and translate it in one click.
Is ID verification mandatory?+
No. It's an optional automation you turn on for the properties you choose, billed per completed check.
Keep exploring

Other features

Let the AI co-host take the next shift

Connect your first property in minutes and see it handle real guests, on your own listings.

No credit card required · cancel anytime

Ready to set up and want a hand? Book a setup session →