How to Connect an August Smart Lock

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How to Connect an August Smart Lock

What is the August integration?

The August integration connects your August smart lock to Nowistay so that unique keypad codes are generated automatically for every guest booking. No more meeting guests at the door, hiding lockboxes, or programming codes by hand.

Each guest receives a temporary code that only works during their stay, from check-in to check-out, and it is revoked automatically once they leave.

Important: only one smart lock can be assigned per property. If you mix brands across your portfolio (August, Yale, Schlage, KeyNest, Nuki, igloohome, TTLock, Tedee), you pick one device per property.

Prerequisites

Before connecting August to Nowistay, make sure you have:

  • A connected August smart lock. The August Wi-Fi Smart Lock and the Smart Lock 4th generation have built-in Wi-Fi. Older models (Smart Lock 1st to 3rd generation, Smart Lock Pro) need an August Connect Wi-Fi bridge to receive codes remotely.
  • An August Keypad (sold separately, also branded Yale Keypad). August locks have no built-in keypad, so without it your guests have no way to type the code. It pairs with the August Smart Lock + Connect, the Smart Lock Pro + Connect and the August Wi-Fi Smart Lock.
  • An August Access or Yale Home account with the lock already paired and online in the app.
  • Your properties must be configured with Nowistay PMS (channel manager). Only properties using the Nowistay PMS integration appear in the lock configuration panel. Properties connected through a direct OTA integration or a third-party PMS are not displayed. If you currently use another PMS, see how to migrate to Nowistay PMS.

Step 1: Open the Premium smart locks panel

From your Nowistay dashboard, go to Integrations. Under the Smart locks section, find the Premium - Schlage / Yale / August / KeyNest card and click Connect.

About the screenshots: the captures below were taken with a Yale account, because the connection flow is shared by all Premium brands. The screens are identical for August. The only difference is the brand you pick in the connection window.

Nowistay Integrations page showing the Premium smart locks card
The Integrations page: find the Premium - Schlage / Yale / August / KeyNest card under Smart locks.

The Premium smart locks drawer opens. Click Connect Yale, Schlage, August or KeyNest.

Premium smart locks drawer with the connect button
The Premium smart locks drawer: click Connect Yale, Schlage, August or KeyNest.

Step 2: Sign in to your August account

A secure connection window opens. Nowistay never sees or stores your August password. Your credentials go straight from your browser to August.

Secure connection window introduction screen
A secure connection window opens: click Continue.

Click Continue, then pick August from the list of brands. The capture below shows Yale selected, but August sits in the same list.

Brand selection screen in the secure connection window
Pick August from the brand list.

August then asks which app you use to manage your lock. Pick the one installed on your phone:

  • August Access: the standard choice for locks set up in the August app.
  • Yale Home: for August locks migrated to the Yale Home app.

Sign in with your August credentials and approve the connection. The window closes and you are back in the Premium smart locks drawer, with the account listed under Connected account.

Step 3: Assign locks to your properties

Once your account is connected, the panel lists your August locks under Lock assignments, with one row per property.

Premium smart locks drawer with a connected account and a lock assigned to a property
The Premium smart locks drawer once your account is connected: assign a device per property, then set timing, access margin and code source.

For each property you want to equip:

  1. Find the property in the list (use the Filter properties... search box at the top).
  2. Click the Select a device dropdown next to the property.
  3. Pick the August lock you want to assign to that property.

As soon as you select a lock, Nowistay marks it Active and starts billing the $6/month fee for that device. Locks that are not assigned to any property stay Inactive and are not billed.

Important: each property can only have one smart lock assigned at a time, whatever the brand. If the property already has a Yale, Schlage, KeyNest, Nuki, igloohome, TTLock or Tedee device assigned, remove it first.

To change the assigned lock later, pick a different one from the dropdown. To remove the assignment entirely, use the Remove button. The lock becomes Inactive and is no longer billed from the following month onward.

If a lock does not appear in the dropdown

The dropdown only shows August locks that can receive online keypad codes. If one of your locks is missing:

  • Make sure the lock is online in the August Access or Yale Home app.
  • Check that an August Keypad is paired with the lock. A lock with no keypad cannot take guest codes.
  • For a Smart Lock 1st to 3rd generation or a Smart Lock Pro, confirm the August Connect bridge is plugged in and connected to Wi-Fi.
  • If you see a Some locks are hidden notice at the top of the panel, the listed locks cannot generate online keypad codes and cannot be used with Nowistay.

Pricing: how the integration is billed

The Premium smart locks integration uses a per-device monthly fee on top of your Nowistay subscription. The rules are simple:

  • Connecting your account is free. You can browse all your locks before deciding which ones to use with Nowistay.
  • A lock is only billed once it is assigned to a property. Connected but unassigned locks stay inactive and free.
  • As soon as you assign a lock to a property, Nowistay activates it and charges $6 for the full month for that device, even if you remove the assignment later in the same month.
  • Only the locks actually mapped to a property are billed, not every device visible in your account.

Example: if you have 3 locks in your account and assign 2 of them to your properties on March 5, you will be billed $12 for March. The third one stays free until you assign it.

Connecting multiple accounts

If your locks are spread across several accounts (for example, one account per building, per co-host, or per region), you can connect all of them to Nowistay. Each account contributes its own devices to the Premium smart locks panel.

To add another account, open the Premium smart locks drawer from Integrations and click Add next to Connected account. The same secure connection window opens and you can sign in with a different account.

Billing rules are unchanged: only devices you actually assign to a property are charged $6/month, whatever account they come from.

How automatic passcodes work

Once a lock is assigned to a property, Nowistay handles everything automatically:

  1. A booking is created for your property, from any platform (Airbnb, Booking.com, VRBO, Expedia, direct booking, manual entry).
  2. Before the guest arrives, Nowistay generates a unique keypad code. By default the code is created 5 days before check-in, and you can set this from 1 to 14 days per device.
  3. The code is active during the stay only. It starts working before the scheduled check-in time and stops working after the scheduled check-out time, based on the access margin you configured (default: 30 minutes, maximum: 240 minutes).
  4. After checkout, the code is automatically revoked and removed from the device.

Configuring the code generation timing

For each device, you can choose how many days before check-in Nowistay should push the code. The setting appears below the device selector, labeled Generate codes X days before arrival. Allowed values are 1 to 14 days, with a default of 5 days.

  • A guest checks in on March 20 and the setting is 5 days, so the code is created on March 15.
  • A guest checks in on March 20 and the setting is 1 day, so the code is created on March 19.

If the code cannot be created on the scheduled day (for example, if the device is temporarily offline), Nowistay retries every hour until it succeeds, up to midnight on the check-in day in the property's local timezone.

Configuring the access margin

The access margin controls how much extra time the code stays valid before check-in and after check-out. The setting appears below the code generation timing. Allowed values are 0 to 240 minutes (4 hours), with a default of 30 minutes. The margin is applied symmetrically, so the same duration is added before check-in and after check-out.

Example: with a 3:00 PM check-in, an 11:00 AM check-out and a 30-minute margin, the code works from 2:30 PM on the arrival day to 11:30 AM on the departure day.

Which check-in and check-out times are used?

The validity window is based on the check-in and check-out times of each booking, in the property's timezone:

  • The negotiated check-in and check-out times if they are set on the specific booking.
  • Otherwise, the default check-in and check-out times configured on the property.
  • If neither is set, Nowistay falls back to 3:00 PM check-in and 11:00 AM check-out.

If code generation fails

If Nowistay cannot create a code (for example, if the device is offline), the system keeps retrying every hour:

  • The evening before check-in (6:00 PM local time): if the code still has not been created, you receive an email alert so you can investigate.
  • Midnight on the check-in day (local time): the system stops retrying.

Sending the code to your guests automatically

The generated code is available in your automated guest messages through the {{smartlock_code}} variable. The legacy {{nuki_code}} variable also works, for backward compatibility.

Create an automated message triggered before check-in and include something like:

Your door code is {{smartlock_code}}. Enter it on the August keypad and press the August logo to unlock. It works from check-in to check-out.

Your guests receive their code automatically, with no manual handoff. See how to set up automated guest messages for the full walkthrough.

Choosing how the code is generated

By default, Nowistay generates a random code for each booking. You can also use the last digits of your guest's phone number, which makes the code easier to remember. Open the smart lock settings for the property and pick from the Code source dropdown:

  • Random code (default): Nowistay generates a unique random code for every booking.
  • Last digits of guest phone: the code is derived from the guest's phone number.

If the guest phone mode is selected but the number is missing, too short, already in use, or refused by the device, Nowistay automatically falls back to a random code, so your guests always get a working access code.

Disconnecting an account

To disconnect an account, open the Premium smart locks drawer from Integrations and click Disconnect next to the account name. Disconnecting will:

  • Revoke active codes for current and upcoming guests of the devices linked to that account.
  • Remove all property assignments tied to that account's devices.
  • Stop all future code generation for those devices.

If you have several accounts connected, disconnecting one only affects its own devices. Your other accounts keep working normally.

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