How to download invoices and manage your subscriptions

Nowistay makes it easy to download your subscription invoices and manage your billing. Whether you need a single invoice for a specific payment or want to download all invoices for an entire year at once, everything is accessible from the Payments & Billing section.

How to access Payments & Billing

1. Sign in to your Nowistay account.
2. In the left sidebar, click on Payments & Billing (under “My Account”).

Billing summary

At the top of the page, you’ll see a Billing summary with three key numbers:

• Active properties — The number of properties currently covered by an active subscription.
• Past subscriptions — The number of subscriptions that have been cancelled or expired.
• Without subscription — The number of properties that don’t have an active subscription yet.

This gives you a quick overview of your account’s billing status at a glance.

Download all invoices at once (annual export)

If you need invoices for accounting or tax purposes, the Annual invoice export feature lets you download all invoice PDFs for an entire calendar year in a single ZIP file.

1. In the Annual invoice export section, select the Property — choose a specific property or “All properties” to include invoices for everything.
2. Select the Year you want to export (e.g., 2026).
3. Click the Download invoices button.

A ZIP file will be downloaded to your computer containing all the invoice PDFs for the selected period. Each invoice is a separate PDF file inside the ZIP.

Manage your subscriptions

Next to the invoice export, you’ll find the Manage subscriptions button. Click it to open the Stripe customer portal where you can:

• View all your active and past subscriptions.
• Update your payment method (credit card, etc.).
• Download individual invoices from Stripe.
• Cancel or modify a subscription.

Download a single invoice from billing history

If you only need the invoice for one specific payment, scroll down to the Billing History section at the bottom of the page. All your payments are listed there, sorted by date. Click on the payment row, then click the Download invoice button to retrieve the PDF document for that specific transaction.