Website subscription, AI credits and limits

Updated

Each website costs €19 per month and is added to your Nowistay subscription, with 100 AI credits per month included. Generating the first version of your first website is free, once per account: you look at a private preview before paying anything. This article explains what the subscription covers, how AI credits work, how to stop or delete a website, and lists every limit in one table.

What is free and what needs the subscription

Free, without the website subscription:

  • Generating the first version of your first website (once per account).
  • Looking at its private preview on a computer and on a phone, for 30 days.
  • Sharing the preview link with someone whose opinion you want. The preview is invisible to search engines: only people with the link can open it.

With the website subscription (€19 per month per website):

  • Editing the website, by hand or with the AI, and approving its photos.
  • Publishing it and putting your changes online.
  • Connecting your own domain name.
  • Receiving messages from the contact form and bookings from the website.
  • 100 AI credits per month.

The free first version is given once per account. Once it is used, every new website is added to your subscription when you create it: on the last step of Create my website, the button becomes Create and subscribe. Deleting a website doesn’t give the free first version back.

Add a website to your subscription

After your free first version, the website page shows a card Edit your website and put it online.

  1. Open Website in the left menu and click your website.
  2. On the card Edit your website and put it online, click Add to my subscription.
  3. The dialog Add this website to your subscription shows the price per month and what will be charged now (see “Proration in plain words” below).
  4. If Nowistay asks you to, tick I accept the Nowistay Sites terms.
  5. Click Add to my subscription.

The message Website added to your subscription appears and the editor opens.

The dialog to add a website to your subscription, with the price and the amount for the current period

For a second website, the dialog opens as soon as you click Create and subscribe. Confirm it and Nowistay starts writing the website. If you close the dialog instead, the website is kept without a subscription: open it, click Generate my website, then Add to my subscription on the card that appears, and click Generate my website again.

Where the website appears on your Nowistay subscription

There is a single Nowistay subscription and a single invoice. Your websites are one more line on it.

  1. Click Billing in the left menu.
  2. In Consolidated monthly subscription, under Estimated recurring subtotal, a line reads for example “Websites: 2 × €19.00 per month”.
  3. Below it, each website in your subscription is listed with a Manage link that opens it.

To download your invoices, see How to download invoices and manage your subscriptions.

If the dialog says Your account first needs to move to the account subscription. Contact us and we’ll switch it for you., your account is not on the account subscription yet: contact us and we switch it for you. You also can’t add a website while an invoice is unpaid or while your subscription is set to end.

Proration in plain words

Your Nowistay subscription renews on the same day every month. When you add a website in the middle of that period, you only pay for the days left until the renewal. That amount is added to your next invoice. After that, you pay €19 per month like the rest of your subscription.

Example: your subscription renews on the 1st of each month and you add your website on the 16th. About half the month is left, so roughly half of €19 is added to your invoice of the 1st. From then on, the website costs €19 a month. The dialog shows the exact amount and date before you confirm, for example “€9.50 will be added to your next invoice on 1 December for the rest of the current period.”

If your account is still in its free trial, the dialog says Free until your trial ends on followed by the date, then billed with your subscription.

AI credits

AI credits pay for the requests you make to the AI in the editor.

  • 100 credits per website per month. With two websites, you have 200 credits for the month.
  • Shared between your websites. The credits form one pool for your account, so one website can use more than another.
  • Renewed on the 1st of each month. Unused credits don’t carry over to the next month.
  • A website added during the month brings its full 100 credits for that month. Removing a website and adding it back in the same month doesn’t add its credits twice.

You see what is left in two places: in the editor, at the top of the … menu, and on the Your websites page. Both read for example “64 AI credits left · resets on 1 December”. The badge on Your websites turns orange when nothing is left.

Your websites list with a website card and the AI credits left

What uses credits

Every request to the AI in the editor uses credits:

  • a change you ask for in the chat, about the whole site or about a selected block;
  • Article ideas, Write this article and Write with the AI in the blog;
  • Translate with the AI in an article.

A request uses more or fewer credits depending on the work it asks for: changing one title costs less than writing a long article or reworking several pages.

What is free

  • Generating the first version of a website.
  • Adding a property to the website (Site settings > Properties > Add a property).
  • Adding a language (Site settings > Languages > Add a language).
  • Every change you make by hand: texts, photos, blocks, pages, style, settings, versions and publishing.

When you have no credits left

The AI chat box is turned off and shows AI credits used up until followed by the date of the 1st. Everything else keeps working: you can still edit texts, photos and blocks by hand, and publish. A request that was already running when you reached zero finishes, so the balance can go a little over. Your credits come back on the 1st of the next month.

To learn how to write good requests, see Edit your website with AI.

Remove a website from your subscription

  1. In the editor, click the … menu, then Subscription and deletion.
  2. Click Remove from my subscription.
  3. Confirm with Remove.

The website stays online and editable until the end of the current billing period, then it ends. Nothing is refunded for the days left.

Until that date, a notice This website ends on followed by the date shows under the editor bar. Changed your mind? Click Keep my website before that date and nothing changes.

Once the date has passed:

  • visitors see a page saying the website is temporarily unavailable;
  • the editor is locked with the message Add this website to your subscription to edit it.;
  • the contact form and bookings through the website stop.

If you end your whole Nowistay subscription, your websites end on the same date as your subscription.

Delete a website

A website must be offline and out of your subscription before you can delete it. For a website that is online and in your subscription:

  1. In the editor, click the … menu, then Unpublish, and confirm with Unpublish.
  2. Click the … menu, then Subscription and deletion, then Remove from my subscription, and confirm with Remove.
  3. In the same panel, click Delete the website, then Delete.

For a website that was never added to your subscription (a private preview, for example), open it from Website: the Delete the website button is on its page.

What happens:

  • The website and its preview are deleted. Deleting the website right after removing it from your subscription gives up the days left in the period, without refund.
  • Your properties are not affected: their listing details, photos and bookings stay in Nowistay, including bookings made through the website.
  • If the website was published, its .nowistay.page address stays reserved for 12 months: nobody else can take it.
  • The free first version stays used.

If a payment fails

If the payment of your Nowistay subscription fails, you have 8 days to settle it. During those 8 days, your website stays online and editable, but you can’t add a new website.

If the payment is still not settled after 8 days, your subscription services are suspended:

  • within about an hour, visitors see a page saying the website is temporarily unavailable;
  • the editor shows Your subscription is not active. Settle it to edit your website. with a Go to my subscription button.

To settle it, click Billing in the left menu, then Resolve payment. Once the payment goes through, your website comes back online by itself, within about an hour.

A preview you don’t subscribe to is kept 30 days

If you don’t add a website to your subscription, its private preview is kept 30 days from the day it was first ready.

  • The date shows on the website card (Preview kept until followed by the date) and above the preview (Private preview, kept until followed by the date).
  • Nowistay reminds you about a week before, then a day before, by e-mail and push notification, depending on your Website notification settings (e-mail is on by default). See Manage notifications: push, WhatsApp and email.
  • After 30 days, the preview is deleted and the website shows Preview expired with the message The preview was deleted after 30 days. Contact us if you want it back.

Add the website to your subscription before the date and the preview is kept: the 30-day limit only applies to websites that were never subscribed.

Every limit in one table

WhatLimit
Price€19 per month per website, 100 AI credits included
Free first versionOnce per account
Private preview without subscriptionKept 30 days
New websites3 per 24 hours
Properties per website1 to 25
Same property on two websitesNot possible: one website per property
Property ready for a websiteAI plan, Nowistay PMS, Stripe linked, bedrooms, beds and bathrooms filled in, at least 5 photos
Properties added after creation20 per website per 24 hours
LanguagesA main language and up to 2 others, among 9
Adding a language3 times per website per month (attempts that fail count)
Main languageCan’t be changed once the website is written
Your own pagesUp to 10, of which 3 in the menu
Page name60 characters
Page address40 characters
Blocks per pageUp to 20, with one main banner or introduction per page
Main banner photos1 to 3
Highlights block1 to 6 items
Areas block1 to 4 areas
Reviews blockUp to 6 reviews
Property cards blockAll your properties, or 1 to 12
Articles block1 to 6 articles
Photos per property page1 to 40
Photo filesJPEG, PNG or WebP, at least 800 px on the long side, up to 10 MB
Photo uploads60 per hour per account
LogoPNG, JPEG or WebP, up to 2 MB, at least 200 px
IconSquare, at least 512 × 512 px, up to 2 MB
Website name120 characters
Footer tagline200 characters
“Anything special?” when creating2,000 characters
“What makes the place special” per property4,000 characters
Web address (yourname.nowistay.page)3 to 40 characters: lowercase letters, digits and hyphens
Former address after a changeLeads to the new one for 12 months
Own domain1 per website, a www address only
Versions keptThe 30 most recent
AI credits100 per website per month, shared between your websites, renewed on the 1st
AI requestsOne at a time, up to 20 per website every 10 minutes, 4,000 characters per message
Articles written by the AI8 new articles per website per month (no limit for articles you write yourself)
ArticleTitle 100 characters, summary 300, text 20,000; search title 70, search description 160; address 60
Preview updates150 per 24 hours with the subscription, 10 without, for all your websites together
Contact form5 messages per visitor per hour, 100 per website per day
Messages in EnquiriesThe newest 100

For the conditions a property must meet, see Get your properties ready for your website. For the address rules, see Your website address and your own domain name.

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