Get your properties ready for your website

Updated

Before Nowistay writes your website, each property you put on it must be able to take direct bookings, have its basic details filled in and have at least 5 photos. In Create my website, every property shows Ready or a tag saying what is missing, with a button that takes you to the fix. Here is each check and how to solve it.

Where you see what is missing

  1. Open Website in the left menu and click Create my website (or New website if you already have a website).
  2. The first step, Properties, lists all your properties. Each one shows Ready, or one or more tags such as Stripe not linked or Photos missing.
  3. Tick the properties you want on the website, up to 25.
  4. Fix what is missing (see below), then click Check again to refresh the list.

Step Properties of Create my website: some properties tagged Ready, others with what is missing and a Fix button

Good to know:

  • Continue stays unavailable until the AI plan, Nowistay PMS and Stripe are in order for every property you ticked. Missing details and photos don’t block this step: you complete them in the next one.
  • A property that is already on another of your websites is greyed out with Already on the website followed by that website’s name. A property can be on only one website.
  • When a fix opens another page, what you entered is kept as long as you come back in the same browser tab.

The five checks at a glance

TagWhat it meansHow to fix it
No AI planThe property doesn’t have the AI Channel Manager plan.Click Fix and choose the plan for this property.
Not on Nowistay PMSThe property isn’t connected through Nowistay PMS.Click Fix to connect it.
Stripe not linkedNo Stripe account receives this property’s payments.Click Connect Stripe, or Fix if you already use Stripe.
Details missingBedrooms, beds or bathrooms is empty.Fill them in at the next step.
Photos missingThe property has fewer than 5 photos.Add them at the next step.

The first three are the conditions of any Nowistay direct booking.

No AI plan

Click Fix: the Activate your properties page opens with this property, so you can give it the AI Channel Manager plan. When this tag is there, the Stripe check shows Activate the AI plan first: start with the plan, then come back to Stripe.

Not on Nowistay PMS

The website takes availability and prices from your Nowistay calendar, so the property must be connected through Nowistay PMS, Nowistay’s channel manager. Click Fix to open the property’s synchronisation settings. If the property is still connected to Airbnb directly or through another tool, read how to connect your Airbnb listing through Nowistay PMS and what changes when you connect Nowistay PMS.

Stripe not linked

Guests pay by card on your own Stripe account, so each property needs one.

  • You don’t use Stripe yet: click Connect Stripe. Stripe opens: create or connect your account, and Nowistay brings you back.
  • You already connected Stripe for other properties: click Fix. Integrations opens on Stripe, where you link this property to your account.

More about payments in How to add a direct booking widget to your website.

When the whole account is blocked

Two messages can appear above the list. They concern your account, not one property:

  • “Your account first needs to move to the account subscription. Contact us and we’ll switch it for you.” Websites need one subscription for your whole account: click Contact us.
  • “Your subscription is being updated. Try again in a few minutes.” Wait, then click Check again.

Step Property details: the facts of each property

This step appears only if a property you ticked misses details or photos. Each property has its own row, marked Complete or To complete. Everything saves by itself when you leave a field.

Step Property details: the bedrooms, beds and bathrooms counts, rooms and beds, and the Import from the listing button

Import from the listing

When Nowistay can read the property’s Airbnb listing, the import starts by itself the first time you open the property. You can run it again with Import from the listing (up to 5 times an hour). It brings:

  • bedrooms, beds, bathrooms, rooms, amenities and registration number, only into fields that are still empty;
  • the listing’s photos;
  • the listing text and guest reviews, which Nowistay uses to write your pages.

The fields are greyed out while the import runs. Then you see Imported, or “The import did not work. Fill in the details by hand or try again.” Always check what was imported. If the property isn’t on Airbnb, the button doesn’t appear: fill in the details and add photos yourself.

The fields

  • Bedrooms (required): a whole number, 0 for a studio.
  • Beds (required): at least 1.
  • Bathrooms (required): halves are allowed, 1.5 means a bathroom and a separate toilet.
  • Rooms and beds: each room with its type (bedroom, living room, studio…) and its beds, with Add a room and Add a bed. Rooms with beds are shown on the property page, for example “Bedroom 2: Double bed”.
  • Amenities: tick what the property offers, or use Search an amenity. They are shown on the property page, grouped by type (kitchen, outdoor, family…).
  • Registration number: the tourist rental registration number, if your city requires one. It is shown on the property page.
  • What makes the place special: optional notes, up to 4,000 characters, that Nowistay uses to write the property’s page. Describe the view, the layout, the surroundings. Never put access codes or private details here.

Example of notes for What makes the place special: “Top-floor flat with a balcony facing the river. Bakery downstairs, tram stop two minutes away. The bedroom is on a mezzanine with a low ceiling, not ideal for very tall guests.”

Photos: at least 5 per property

Under the fields, a counter shows the photos of the property, for example “3 photos (at least 5)”. It turns green at 5.

  1. Click Add photos. The property’s Images library opens: the same library as your welcome guide.
  2. Tick the photos you want on the website. Unticking removes one.
  3. To use a new photo, click Add an image and pick it from your computer or phone: it is selected at once.

Photos of a property in Create my website: the photo counter, the thumbnails and the Add photos button

Photo rules:

  • JPEG, PNG or WebP, up to 10 MB, at least 800 px on the long side.
  • Only add photos you took or have the right to use.
  • Photos imported from Airbnb count toward the 5. Before publishing, you approve them in the editor to confirm you may use them.
MessageWhat to do
“This image is too small.”The long side is under 800 px. Use the original photo, not a screenshot or a thumbnail.
“This file is too large.”Export the photo again with a smaller file size.
“This image is too large.”The picture has too many pixels: reduce its dimensions.
“This file format is not supported.”Save the photo as JPEG, PNG or WebP.

The bin (Delete photo) removes a photo from the property’s website photos. Photos you picked from the library stay in the library.

When every property is complete, click Continue. If something is still missing, Nowistay opens the property concerned.

Two more checks when the preview is prepared

Two facts are only checked when Nowistay prepares the preview. If one is missing, the website page says:

  • “A property has no position on the map. Check its address.” Open the property’s Property infos and complete its address (street, postal code, city, country).
  • “A property has no guest capacity. Check its details.” In Property infos, fill in Maximum capacity of the property.

Then go back to the website and click Build my preview. How to edit your property settings shows where these fields are.

Example

Example: you rent three cottages in the Dordogne and want them on one website, Les Gîtes du Moulin. In Properties, Le Fournil shows Ready, La Grange Photos missing, and Le Pigeonnier Stripe not linked and Details missing. Stripe already receives Le Fournil’s payments, so for Le Pigeonnier you click Fix, link it to the same account and click Check again. In Property details, the import brings La Grange’s amenities and photos from Airbnb. Le Pigeonnier isn’t on Airbnb: you type 1 bedroom, 2 beds and 1 bathroom, tick its amenities and add 6 photos from its library.

Change the listing details later

The details you enter here belong to the property, not to the website: Nowistay also uses them for AI Pricing. To change them later:

  1. Open Properties.
  2. On the property’s card, click the … menu, then Listing details.
  3. Change bedrooms, beds, bathrooms, rooms and beds, amenities or registration number, then click Save.

When the property has an Airbnb listing Nowistay can read, the drawer also has a Your Airbnb listing box:

  • Import from Airbnb adds what your Airbnb listing has and is missing here, without removing anything.
  • Replace with Airbnb takes exactly your Airbnb listing, after a confirmation.

See Listing details: rooms, beds, amenities and registration number for every field.

Your website follows by itself: the preview refreshes the next time you open the website, and a published site shows the new details within the hour, without publishing again. The texts Nowistay wrote don’t change on their own: if a description mentions the old number of beds, correct it in the editor.

To change the photos of a property on your website, open its page in the editor: see Edit texts, links and photos.

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