How to activate my AI Assistant directly with Airbnb

Want your nowistay AI Assistant to manage guest messages on Airbnb? Follow this simple step-by-step guide to get set up correctly from the start.

Prerequisites

Before getting started, make sure you meet the following requirements:

• Your nowistay subscription must include the “Assistant” feature
• You must have a fully set up Airbnb account with at least one published listing.

Step 1: Set Up Airbnb in nowistay

• Go to your property in nowistay and click on the “Assistant” button.

• A window will open. Click "Initialize" in the Airbnb section.

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• Enter the URL of your listing, following the examples provided.
• How to find the correct Airbnb listing URL:
• For your listing: On your computer, go to your listings, click on the listing in question > Overview > Share (top right of the overview) > Copy the link and remove everything after the listing ID

Example of URL : https://www.airbnb.fr/rooms/1368653962456861226?guests=1&adults=1&s=67&unique_share_id=0ca5b2a6-62a0-4a1f-b5ab-20bc7fa75195

✅ Correct format: https://www.airbnb.fr/rooms/1368653962456861226

• If necessary, you can also add one or more co-hosts when setting up your nowistay assistant or afterward when it is active. These co-hosts will be able to respond to messages and the AI ​​assistant will then be able to differentiate them from your travelers and adapt its messages accordingly.

Step 2: Add nowistay as a co-host for your Airbnb property

• Once you've submitted the form in nowistay, you’ll be asked to add cohost@nowistay.com as a co-host on Airbnb, granting Calendar and Messages permissions.

• To add nowistay as an Airbnb co-host:
  • Go to your Airbnb listings
  • Select your listing you want to connect.
  • In the left menu, find the “Co-hosts” section.
  • Click “Add a co-host” and then “Invite someone you know.”
  • Enter cohost@nowistay.com‍
  • Grant Calendar and Messages permissions.
  • Send the invite.

✅ That’s it! Nowistay will validate the connection within a few minutes to a few hours. Once approved, your AI Assistant will be active.

⚠️ Common errors and troubleshooting

If you see an error message in red, it may be due to:

• Adding nowistay as a co-host before completing the setup in nowistay.
• Entering incorrect listing URLs.
• Accidentally removing nowistay as a co-host.

✅ How to fix it:

1. Remove nowistay from your co-host list in Airbnb.
2. Go back to nowistay and click Reinitialize in the Assistant configuration.
3. Start the process again from Step 1.