The nowistay co-host revolutionizes guest communication by providing:
- ✅ Automatic responses to 90%+ of guest inquiries—in under 2 minutes, 24/7 (even while you sleep 😉)
- ✅ Personalized and consistent answers every time
- ✅ Email alerts for urgent issues (specific requests, malfunctions, various problems...)
- ✅ An optimal response rate to keep your Airbnb ranking high
Nowistay co-host feature details
For Airbnb
- The nowistay co-host is connected to your Airbnb account.
- If it knows the answer to your guest’s question, it replies on your behalf in under 2 minutes.
- If it doesn’t know the answer, it contacts you via email. Make sure to disable Airbnb’s automatic notifications to avoid confusion.
- If the co-host contacts you by email, it temporarily pauses for 2 hours in the guest conversation. After this period, it reactivates and resumes handling messages.
- If you wish to delete a message, please contact us at hello@nowistay.com
For Beds24, Smoobu and Lodgify
- The co-host works as explained above.
- If you wish to modify or delete a message, you can do so directly on the platform on which you communicate with your guests.
👀 GOOD TO KNOW: You can also add one or more co-hosts when setting up your nowistay assistant or afterward when it is active. These co-hosts will be able to respond to messages and the AI ​​assistant will then be able to differentiate them from your guests and adapt its messages accordingly.
