The nowistay co-host revolutionizes guest communication by providing:
- ✅ Automatic responses to 90%+ of guest inquiries—in under 2 minutes, 24/7 (even while you sleep 😉)
- ✅ Personalized and consistent answers every time
- ✅ Notifications in case of emergency (specific needs, breakdowns, various problems, etc.) by email and/or WhatsApp
- ✅ An optimal response rate to keep your Airbnb ranking high
Nowistay co-host feature details
For Airbnb and Booking
- The nowistay AI co-host is connected to your Airbnb or Booking account.
- If it knows the answer to your guest’s question, it replies on your behalf in under 3 minutes.
- If they don't know the answer to a question, the AI co-host will contact you by email and/or WhatsApp. So remember to disable automatic notifications in Airbnb messaging.
- If the Nowistay AI co-host has contacted you, it will deactivate itself from the conversation with your traveler for 2 hours (NB: this time frame can be customized). Once these 2 hours have passed, it will reactivate itself and take over again.
- In your Nowistay messaging system, you can pause your AI co-host's interaction with a specific traveler to reply to them yourself. The AI co-host will continue to answer other travelers' questions on your behalf.
- If you wish to delete a message, please contact us at hello@nowistay.com
For Beds24, Smoobu and Lodgify
- The co-host works as explained above.
- If you wish to modify or delete a message, you can do so directly on the platform on which you communicate with your guests.
