Updated
Once a team member is added, a few extra settings make the difference between automations that work cleanly and ones you have to fix manually every week. The two most important are availability (when the member is off) and language (what they read on the dashboard and in notifications). From the same panel you can also share a calendar link or revoke their access at any time. Members can also set their own days off and language from their dashboard.
Go to the Teams section and click the gear icon (Settings) next to the team member. The Member settings panel opens with everything you can adjust for that person.
The availability section tells Nowistay when this member is not available to take missions. The AI dispatcher reads it before assigning anything, your cleaner won’t get a Monday cleaning if Monday is their day off.
You can configure:
Important: existing assigned missions are not retroactively unassigned. Availability only affects new mission assignments going forward. To re-route a mission that’s already on a member, edit it from the Missions page and pick another person in Assigned to, or Automatic to hand it to your assignment mode again.
Each team member has their own language preference. By default, they inherit your account language.
The language preference controls:
Override per member when, for example, a cleaner only reads Spanish and the rest of your team works in French. Available languages: English, French, Spanish, German, Italian, Dutch and Portuguese.
Your team members usually know their availability before you do. Once logged in on their team dashboard, a member clicks My settings (gear icon at the top of the page) and can change, for themselves only:
What they change shows up in their Member settings on your side, and you can still edit the same values (the latest save wins). Everything else stays in your hands: roles, properties, active status, guest details, rates and the calendar link.
If the member adds a day off on which they already hold a mission, Nowistay saves it and lists those missions in My settings, with a link to each one. The missions stay assigned to them: they open each mission on their dashboard and click Cancel if they can’t do it, which hands it back to you.
The Active toggle controls whether the member can still see their dashboard and receive notifications. Switching to inactive:
Use this whenever a member leaves temporarily (parental leave, end of season, change of agency) instead of deleting them.
For members with the Manager role, the Nowistay app access section lets the manager work in your own Nowistay app, on your properties, signing in with an email code. Choose No access, Full access or Some sections (messages, calendar, bookings and more), decide whether they receive your alerts for those sections, and send them the sign-in link. The section only shows for managers; for other roles it explains that the Manager role is required.
The three settings below (guest details, rates & availability, cleaning fee) apply to the team dashboard only: in the app, a member sees everything in their sections. Full details, including what stays account-holder-only and how the member signs in, are in give a team member access to the Nowistay app.
For members with the Owner role, the ChatGPT / Claude access section lets the owner connect their own ChatGPT or Claude and ask about their properties, read-only. Turn on Allow ChatGPT / Claude access, then click Save.
Their assistant follows the Show guest details and Show rates & availability settings of the same panel: guest names, nightly prices and booking amounts are shared only when those are on, and monthly performance is always included. Turning the access off ends the connection right away. All the details, including how the owner connects, are in how to let property owners ask ChatGPT or Claude about their properties.
Many cleaners and agencies plan their week in their own calendar app. The Calendar link (Google, Apple, Outlook) section gives each member a private link that shows the stays of their properties in Google Calendar, Apple Calendar or Outlook, next to their other jobs.
To add it to Google Calendar, the member opens Google Calendar on a computer (the phone app can’t add a calendar from a link), clicks + next to Other calendars, then From URL, and pastes the link. The stays then also appear in the Google Calendar app on their phone. Apple Calendar and Outlook have the same option to subscribe to a calendar from a URL.
What the member sees in their calendar:
Missions aren’t in this calendar: they stay on the member’s team dashboard, with checklists and guest requests.
Changes take a while to show. Calendar apps refresh a subscribed calendar on their own schedule, and Google Calendar can take up to 24 hours to show a new, changed or cancelled stay. For a last-minute change, tell the member directly: their team dashboard is always up to date.
To revoke the link, click Regenerate the link, then Regenerate. The old link stops working immediately and the member has to subscribe again with the new one. Do it if the link was sent to the wrong person: anyone who has it can see these stays. Deactivating the member also stops their link. A calendar app may keep showing the stays it had already loaded.
When you set up mission automations, the dispatcher picks an eligible member by combining three things:
If no member matches, the host gets a notification to assign manually.
Guides for hosts: read the blog.
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