How to add your team members (cleaning, maintenance, etc.)

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How to add your team members (cleaning, maintenance, etc.)

To add your teams on nowistay, first go to the "Teams" section: https://app.nowistay.com/hub/teams.

Then click the "+" button to add a new team member.

In the window, enter:

  • First name / Last name
  • Email
  • Phone number (important for WhatsApp notifications)

Next, assign the member's role(s) from:

  • Cleaning: person responsible for cleaning
  • Maintenance: the person responsible for any maintenance tasks
  • Manager: sometimes called "city manager"; responsible for operations
  • Emergencies: the person who should handle guest-reported emergencies (water leaks, inability to access the property, etc.)

A team member can have multiple roles. For example, the maintenance lead may also handle emergencies. The person who does cleaning may also be responsible for maintenance at your property.

Configure these roles according to the tasks the person performs in your properties.

Next, specify the properties where this team member will work.

Finally, choose the communication channel for sending notifications about assigned tasks (briefs, reminders, confirmations, etc.). You can choose email, WhatsApp, or both.

That's it — the team member is now ready to receive tasks. The next step is to create tasks.

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