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Artificial intelligence is radically transforming short-term rental management. In 2025, 46% of companies in the tourism sector consider generative AI an absolute priority, especially for booking assistance and automation. For property managers and hosts using Hostaway, this technological revolution opens up unprecedented avenues for optimization and growth. What Nowistay offers goes far beyond a simple AI integration with Hostaway. We provide an intelligent co-host designed to synchronize seamlessly and directly with Airbnb and Booking.com. Even if you use Hostaway as your channel manager, our AI assistant is 100% compatible with every one of your short-term rentals, without friction or complex setup. Discover how AI-powered PMS automation can revolutionize your business while maintaining the high service quality your reputation is built on.
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Start my free trialLaunched in 2015, Hostaway quickly became one of the most comprehensive Property Management Systems (PMS) in the short-term rental market. As a Preferred Partner of Airbnb, an Elite Partner of Vrbo, and a Premier Partner of Booking.com, the software offers robust, direct API connections with the main booking platforms.
Despite its strengths, Hostaway has certain structural constraints:
This is precisely where Nowistay’s approach makes all the difference.
AI integration with Hostaway requires no complex connectors or additional app downloads. Nowistay’s AI co-host deploys directly onto your Airbnb and Booking.com listings, functioning harmoniously within your existing Hostaway ecosystem.
Setup takes just a few clicks. Once your Airbnb and Booking.com accounts are linked to Nowistay, our AI assistant immediately starts managing guest communications autonomously. This direct, native connection ensures instant reactivity, a critical element, as 40% of travelers expect a reply within one hour.
Your Hostaway configuration remains untouched: bookings stay in sync as usual, while AI takes over the conversational layer with impressive efficiency.
For property managers handling dozens of properties, automating messages is a massive time-saver. AI responds to questions about amenities and house rules, sends personalized check-in instructions, and handles post-stay thank-you notes. This intelligent management frees your team from repetitive tasks so they can focus on complex situations requiring real human intervention.
You benefit from an enhanced guest experience, improved ratings, and stronger positioning in Airbnb and Booking.com’s algorithms.
Recent industry data shows 85% of hoteliers believe AI can generate more than 5% additional revenue through personalization and process optimization. By connecting directly to platforms rather than passing through the PMS, Nowistay fully exploits Airbnb and Booking.com’s native APIs, offering reactivity and reliability unmatched by indirect integrations.
This complementary approach (Hostaway for operational and pricing management, Nowistay for automated guest care) creates an optimal tech ecosystem. You retain all the advantages of your current PMS while delegating conversational load to AI, purpose-trained for vacation rentals.
Before adopting Nowistay, this company managed 45 apartments and spent almost 6 hours a day replying to messages across platforms. The team felt overwhelmed, with response times lengthening during evenings and weekends. After integrating the Nowistay AI co-host alongside their Hostaway infrastructure, the results were spectacular: messaging time dropped by 80%, freeing the team to focus on business growth and onsite experience. Average review scores on Airbnb and Booking.com rose by 0.3 points.
Thanks to these productivity gains, the company grew from 45 to 135 properties managed in just 18 months, without hiring any additional staff for messaging.
A Parisian manager shares his experience: “We were skeptical at first about an AI talking to our guests. In reality, Nowistay transformed our guest service. Travelers get instant responses, even at 2 AM, which was impossible before. Our Airbnb response rate went from 85% to 99%, and our rankings improved directly. The most surprising part? Guests don’t even realize they’re talking to AI, responses are so natural and relevant.”
Reactive hosts are explicitly favored in Airbnb and Booking.com rankings. A 99% response rate and median reply time of just a few minutes, guaranteed by Nowistay’s AI, mechanically boost your listing positions. Several clients reported a 15–30% rise in listing views within weeks, with more booking inquiries as a direct consequence and fueling a virtuous growth cycle.
Absolutely. Nowistay doesn’t technically integrate into Hostaway but works in parallel by connecting directly to your Airbnb and Booking.com accounts. Whatever Hostaway version or subscription you use, Nowistay’s AI co-host remains 100% compatible. Bookings keep syncing via Hostaway, while Nowistay autonomously manages guest messaging.
From the first hours, you'll notice a drastic drop in pending inbox messages. Guests get instant replies, significantly improving your response rate and median response time. In just a few days, you'll see the impact on your day-to-day workload. Within 2–4 weeks, algorithmic effects emerge, with greater listing visibility.
No, and that's not the goal. Nowistay’s AI co-host manages about 80–90% of routine interactions (amenities, schedules, house rules, check-in instructions, etc). For complex situations requiring human judgment, the AI notifies you via email or WhatsApp. This hybrid approach combines AI PMS efficiency with human discernment where truly necessary.
Both systems coexist seamlessly. Hostaway can keep handling your automated message templates (booking confirmations, check-out reminders), while Nowistay takes over conversational guest interactions. Many clients gradually deactivate Hostaway’s templates, letting AI manage the full guest journey more naturally. But this isn’t mandatory. You set the pace for the transition.
Yes. All Hostaway managers are encouraged to try our AI assistant free for one month on one property before scaling across their portfolio. This careful approach lets you experience the system’s effectiveness and customize settings to your needs. Most users quickly expand to all properties after seeing the positive impact.
Integrating AI with Hostaway via Nowistay is much more than a technical add-on. It’s a fundamental transformation of your operational model, empowering you to scale without sacrificing service quality. Actually, to improve it significantly. As short-term rental markets grow ever more competitive and guest expectations rise, managers who embrace AI early gain decisive strategic advantages. Our intelligent co-host doesn’t replace your team or PMS; it augments them, so you can focus on what truly adds value and differentiation.
Ready to discover the power of AI automation for your property management business? Try Nowistay’s co-host free on one of your listings. See for yourself the impact on workload, conversion rates, and review scores. Activation takes just minutes and you stay in full control of the rollout.
Join the hundreds of property managers already leveraging AI with Hostaway to elevate their business. The future of smart rental management starts now.
Join forward-thinking hosts who automate 90% of guest interactions and boost rental income. Start your free trial today and leave manual messaging behind forever.
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